Privacy Policy
1. Introduction
This Privacy Policy (the "Policy") outlines the practices of D.E.M. Management Consulting Services concerning the collection, use, disclosure, and protection of personal information. We are committed to safeguarding your privacy and adhering to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation in Canada. By using our services or website, you consent to the practices described herein.
2. Collection of Information
We collect various types of information to effectively deliver our consulting services and improve our operations. Personal information may include, but is not limited to, your name, contact details, job title, and any other information you voluntarily provide during consultations or communications with us. In addition to personal information, we collect non-personal information through cookies and similar technologies. This non-personal data encompasses technical details such as IP addresses, browser types, and website usage patterns.
3. Use of Information
The personal and non-personal information collected is utilized for several purposes. Primarily, we use this information to provide and manage our consulting services, communicate with you regarding your inquiries or requests, and offer updates and promotional information, provided you have consented to receive such communications. Additionally, we employ non-personal information for website analytics, which helps us understand usage patterns and enhance user experience.
4. Disclosure of Information
Your personal information is not sold or rented to third parties. However, it may be disclosed to service providers who assist us in the operation of our business under strict confidentiality agreements. We may also disclose your information if required by law or in response to lawful requests from governmental or regulatory authorities. Such disclosures are made in compliance with applicable legal obligations and with due regard for your privacy.
5. Cookies and Tracking Technologies
To enhance your experience on our website, we use cookies and other tracking technologies. These technologies facilitate the improvement of website functionality, such as remembering user preferences and settings, and provide us with insights into user interactions with our site. You may manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality and user experience of our website.
6. Data Security
We implement appropriate and reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, it is important to acknowledge that no security system is completely infallible. We cannot guarantee the absolute security of your data during transmission over the internet or while stored electronically, and you should be aware of the inherent risks associated with such activities.
7. Liability
While we take reasonable steps to safeguard your personal information, we are not liable for any damages or losses arising from unauthorized access to or use of your personal information, except where such damages are the result of our negligence or willful misconduct. We are not responsible for any third-party actions or events beyond our control, including any breach of security by external entities. By using our services, you agree to indemnify and hold us harmless from any claims, liabilities, or damages arising from your use of our services or any breach of this Policy.
8. Rights of Individuals
Under applicable privacy laws, you have certain rights concerning your personal information. These rights include the ability to access your personal information held by us, request corrections to any inaccuracies, seek deletion of your personal information where permissible, and withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before disclosing personal information.
10. International Data Transfers
Your personal information may be transferred to, and processed in, countries outside Canada. We ensure that such transfers are conducted in compliance with applicable privacy laws and that appropriate safeguards are in place to protect your information during such transfers.
11. Changes to the Privacy Policy
We may amend this Privacy Policy from time to time. Any changes will be posted on our website, with the updated effective date indicated. We encourage you to periodically review this Policy to stay informed about how we are protecting your personal information.